(You can counteract this by using OneDrive for Business to collaborate on large files instead.) 4. Is your message being slowed down by a large attachment?ĭepending on the speed of your internet service provider, if you’ve attached a large file to your email message, you may see it sitting in the outbox because it’s simply taking awhile to send, and it may be blocking all subsequent emails from sending. Check your mail settings.Īre you sure your mail is supposed to send immediately? If you’ve set a rule to delay message sending, you will see your mail in the outbox for awhile. If you use Office 365, check your internet connection, wait a few minutes to make sure it’s not a momentary O365 outage, and try again. If your mail is hosted on an on-premise Exchange server, it’s possible that the local server is down–you may want to check with your admin. In your status bar at the bottom of your Outlook message, you’ll see a status of “Disconnected” or “Trying to Connect” that could explain why your messages aren’t sending. If that doesn’t work, move on to the following steps. You’ll see a dialog box showing the results of the process, and your email might exit the outbox. Go to the Send/Receive tab and click Send All. These steps apply to Outlook 2013 and Outlook 2016. Has that ever happened to you? We collected some troubleshooting instructions that should help you get your messages traveling smoothly again. Windows users, see Delete a message stuck in Outlook's Outbox When the message is stuck because it has a large attachment, the Outbox should be visible in the folder list.Ī common complaint of Outlook users is that their email send process takes too long, “hangs,” or traps messages in the outbox. If you are using Outlook for Mac, use the following methods to delete messages stuck in your Outbox. You can’t open or delete a message if it’s doing that. Outlook is really responsive and keeps trying to send any message in the Outbox. Check your Outbox to see if the message is gone.
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Outlook for Mac 2011 - how to delete buggy email in outbox that crashes Outlook.įirst try clicking Send All on the Send/Receive tab in Outlook. Tell application 'Microsoft Outlook' delete every message of outbox end tell. Ask Question Asked 8 years, 6 months ago. Email stuck in outbox but can't access it.
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